1 · No financial entanglement with the parties we measure.
No equity, board seats, lending, or paid consulting from any party whose AI systems, agents, or outcomes we measure — operators, model vendors, BPO/CX providers, or insurers underwriting the risks we attribute. Any such funding is capped below control, granted no board seat and no methodology rights, and disclosed.
2 · Buyer-pays, not issuer-pays.
We charge the side that consumes the verdict. Where a measured party funds a specific assessment, the fee is fixed, published, and paid regardless of the result.
3 · We verify the system and the vendor — never your team.
Our role is a shield for the buyer, not an indictment of their people. If it failed, that's the vendor's or the model's problem to answer for — not your budget to defend.